BOOKING
Times and dates are subject to availability and approval of Singing Attitude Studio, who reserve the right to refuse and reschedule any booking. Singing Attitude reserves the right to cancel bookings at any time with or without prior notice or explanations. Any booking(s) that Singing Attitude cancels will not be chargeable to the student. If you are a regular student, you have to book your sessions at the beginning of each month.
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ARRIVING
Lessons start sharply on time and finish on time. Please wait in the waiting room when you arrive at the singing studio. The tutor will invite you to the session room after the lesson is scheduled before you are finished. If you are late for the session(s), Singing Attitude doesn't take responsibility for that. Please reserve plenty of time to be on time for the sessions.
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SUPERVISION & ONLINE SESSIONS
Students aged 18 years and under must be accompanied by a responsible parent/ guardian who must stay at the Singing Attitude Studio for the duration of the lesson. In the case of online sessions, you are responsible for ensuring your child is set up appropriately with online media and you are required to remain present throughout the session. Please remember to exercise caution with anyone you meet online, as you would in real life, Singing Attitude cannot be held responsible for the conduct of others you meet through our online sessions.
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PAYMENT
Every student has to pay for the session at least 48 hours before the lesson if it is your first session or you are an on/off student or occasional student. If you have not paid for the lesson(s), then your session(s)
been cancelled by Singing Attitude. If you are a regular student, you must make the payment at the beginning of every month.
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CANCELLATION POLICY
You can cancel your session(s) at least 48 hours before your session starts without having to pay. All cancellations of any type of reasons not made on time are charged for the full price of the session.
Singing Attitude does not receive cancellations on Sundays, Monday to Saturday only. Therefore if you have a session on Monday please cancel on Friday and if you have a session on Tuesday please cancel on Saturday.
If you cancel a session(s) in the month/term you booked, you have to complete the session(s) in that month/term.
You can’t transfer your session(s) to the following month/term.
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REFUNDS
Please remember that voucher, evaluation session or singing package payments are non-refundable once you book a package.